Job Title: Account Manager

Overview

We are seeking an Account Manager to manage brand partnerships and drive performance across major e-commerce platforms. The role involves coordinating with internal teams and brand partners to execute campaigns, optimize online store performance, and deliver measurable results.

This position requires strong analytical skills, operational coordination, and the ability to manage multiple stakeholders while supporting e-commerce growth initiatives.

Account Manager Job description

Location

Bangkok, Thailand

Key Responsibilities

Account Management

• Prepare joint business plans and monitor performance against weekly, monthly, quarterly, and annual targets.
• Maintain strong relationships with brand partners and internal stakeholders.
• Conduct regular performance reviews and recommend improvements.

Campaign Planning & Execution

• Plan promotional campaigns and coordinate execution with brand partners.
• Manage campaign submissions and ensure timely execution across platforms.
• Coordinate with design and marketing teams for campaign assets and promotional materials.

E-commerce Operations

• Manage day-to-day operations including store setups, banner uploads, campaign configuration, and platform submissions.
• Optimize on-site marketing tools and affiliate marketing activities.
• Ensure smooth execution of online campaigns and platform promotions.

Performance Analysis

• Analyze sales performance, traffic, conversion rates, and customer funnel data.
• Generate insights to improve marketing performance and campaign results.
• Prepare reports and share actionable insights with internal and external stakeholders.

Cross-functional Collaboration

• Coordinate with sales, marketing, and brand teams to deliver integrated solutions.
• Support or lead ad-hoc cross-functional projects as required.

Qualifications

Education

• Bachelors degree in any field.

Experience

• Minimum 3 years of experience in account management, e-commerce, or sales and marketing roles.

Skills & Competencies

• Strong Excel and data analysis skills.
• Experience working with e-commerce platforms such as Shopee, Lazada, or TikTok Shop.
• Excellent communication and client-facing skills.
• Ability to manage multiple projects and stakeholders.

Language Requirements

• Good English communication skills (reading and writing).
• Chinese language skills (reading and writing) are a strong advantage.